Products & Solutions

Integrated digital lending solutions from acquisition to post-loan operations

For fintech clients entering or expanding in emerging markets, Dimens AI brings together business systems, the Dimens Copilot decision engine, risk models, customer engagement operations, and compliance governance to help clients launch faster, manage risk with more control, and operate more efficiently.

Integrated capabilities

Four core capabilities working together around business outcomes

Business systemsDecisioningLocal operationsGovernance
Dimens Copilot Business systems, decisioning, and AI-agent orchestration

Business Flow

Capabilities for the full lending operating lifecycle

Clients are not facing a single system problem. They need growth, risk, payments, service, compliance, and business analytics to work together. Dimens AI connects key stages through integrated systems and AI decisioning in one operational workflow.

01

Acquisition

Identify channel quality, fraud risk, conversion efficiency, and user lifetime value.

02

Customer onboarding

Integrate KYC, device, behavior, and local data sources to improve verification efficiency.

03

Credit decisioning

Support real-time decisions through scoring models, rules, limits, and pricing flows.

04

Disbursement

Connect payments, contracts, orders, and accounting so approval results move quickly into execution.

05

Repayment & post-loan

Configure post-loan strategies using repayment behavior, delinquency migration, and promise-to-pay records.

06

Customer service

Improve service efficiency with customer service systems, intelligent outbound calls, task distribution, and QA.

07

Compliance

Configure customer eligibility, permissions, data authorization, audit trails, and customer protection within the system.

08

Operating analytics

Continuously track conversion, risk, cost, asset performance, and team operating efficiency.

Dimens Copilot

A decision engine for coordinating specialized AI agents

Put rules, models, strategy flows, staged rollout, human review, and performance monitoring into one framework so AI recommendations enter business workflows only within defined permissions and approval controls.

Acquisition Agent

Identify channel quality, abnormal traffic, and budget efficiency to support acquisition strategy adjustment.

Marketing Agent

Recommend re-engagement and conversion actions based on user segmentation, conversion probability, and outreach feedback.

Risk Agent

Connect identity, device, behavior, model scores, and rules to support onboarding and credit decisioning.

Operations Agent

Track orders, customer service, QA, and task flows to identify process bottlenecks and drive collaboration.

Post-loan Agent

Match post-loan follow-up strategies based on risk level, repayment behavior, and outreach history.

Product Architecture

A clear product portfolio for launch, risk, and operations

The product is not a set of isolated modules. It is layered around client operating tasks: the business system carries the workflow, Dimens Copilot handles decisioning and orchestration, and risk, traffic, service, and voice capabilities improve key stages.

Business system foundation

BlueSky SaaS

Supports product configuration, order flows, risk integration, disbursement and repayment, reporting, and operations management.

AI decisioning hub

Dimens Copilot

Manages rules, features, models, strategy flows, staged rollout, AI-agent orchestration, and decision monitoring.

Risk capabilities

Lingying Risk

Provide risk insight around identity verification, anti-fraud, credit scoring, credit-limit decisions, and portfolio alerts.

Growth and outreach

K+ / Moxiang / Daniu Voice

Support traffic acquisition, customer service collaboration, intelligent outbound calls, voice interaction, QA, and post-loan operations.

Implementation Path

Launch and optimize in phases around real business execution

Delivery is not a one-time installation. Based on the business and regulatory scope confirmed by each client and its local professional advisers, we configure the system, run a controlled pilot, and support ongoing operations in stages.

01Business diagnosis

Within the client-confirmed market scope, map user flows, available data, payment conditions, partnership boundaries, and operating resources.

02System configuration

Complete localized configuration of product, workflow, risk, customer service, reports, permissions, and data interfaces.

03Controlled pilot

Validate operating quality through a limited pilot, staged strategy rollout, model monitoring, and post-loan feedback.

04Ongoing optimization

Evaluate and refine performance around conversion, risk, cost, complaints, and client-confirmed governance requirements.